I finally completed our tax returns and filed it through NETFILE over the weekend. As I noted before, I finally bid adieu to QuickTax and UFile didn’t cut it for me either. I gave my copy of UFile to a friend and used StudioTax for our taxes this year.
Other than a few minor glitches, I am very happy with StudioTax and would continue to use it in future years. There are a few minor annoyances with StudioTax though. For instance, if you hold joint savings and investment accounts with your spouse, you’ll have to manually split the amounts in all the boxes in the T3, T5 slips etc. Also, if you receive multiple RRSP contribution slips, you’ll have to add up the contributions manually because only two boxes are available in the wizard – one for the contributions from March 2 to December 31, 2007 and the other for contributions from January 1, 2008 to February 29, 2008. While these are not major concerns, the manual calculations increase the likelihood of user error. The developers behind StudioTax said they will consider these suggestions for the next year.
Many readers are reporting problems with slow support at UFile. The only way to contact UFile is through email and a response might take as long as five business days. Reader Shea noted if you’ve used UFile.ca in previous years, there is no way to import data into UFile for Windows. And I am not sure if QuickTax Web allows data to be imported into QuickTax software either.
For some reason, I get a ton of complaints via email about tax software. I should clarify that we are not affiliated with any of the tax software vendors and the earlier reviews are simply my own opinions as a consumer. If you have a concern or comment, contact QuickTax and UFile directly.